Explore the dedicated communications website, customer portal and service guides.
connect.37-dimensions.com ↗What these recordings are
These are uploaded audio prompts for menus, queues, direct announcements and failover routes. They are distinct from recordings of live conversations. Upload a file in Services → Recordings, then select it in the IVR, queue or number route that should play it.
File format and availability
The portal specifies WAV audio using PCM, 8 kHz, 16-bit, mono. Automatic conversion may be attempted, but a correctly prepared source file is more reliable. Allow up to 60 seconds after upload for distribution before testing playback.
Preview and test
Use the listed test dial code to hear an uploaded prompt, then test it again through the real call flow. An announcement-only destination can play a message instead of taking voicemail; it does not necessarily collect a caller’s reply. Keep a clear next step in the spoken message.
A setup designed around your needs.
Share your locations, numbers, expected usage and the outcome you want. We will review the service fit, confirm the scope and provide an itemized quote before activation.
37D owns communications infrastructure, giving us greater control over costs. Ask us to compare a suitable configuration with your current requirements and expenditure.
Let’s build the right connection.
FAST TRACK C40027
Your selected service and reference code are carried into the enquiry form. Tell us whether you want pricing, a partnership conversation or approved customer evidence.
We confirm which evidence can be shared for this service. Customer material is shared only with permission.
Build the project.
Explore eligible support.
37D uses the same innovation-support mindset for its own eligible development work that it brings to client projects. If your Canadian business is undertaking qualifying R&D or developing an innovative technology, an SR&ED or NRC IRAP conversation may be a useful part of the plan.
SR&ED readiness
SR&ED provides tax incentives for eligible R&D carried out in Canada. Start by identifying the work, uncertainty, experiments, supporting records and expenditures that need professional review.
Explore SR&ED support →NRC IRAP readiness
NRC IRAP supports eligible Canadian innovation businesses through advice, connections and, in some cases, project funding. We can help organize a project and business-readiness discussion.
Explore IRAP support →A routine technology purchase, resale or implementation is not automatically eligible. Support depends on the applicant, work, costs, timing and program decisions. Other assistance can affect an SR&ED calculation, so the programs must be reviewed together rather than simply adding assumed benefits.
37D provides independent consulting; CRA and NRC make their respective decisions. No government endorsement, award or project-specific funding is implied. CRA SR&ED information ↗ · NRC IRAP information ↗.
Before you enquire
Is this suitable for my business?
Share your location, intended use and timing. The team confirms suitability, availability and the proposed scope before an engagement.
How do I get pricing?
Use the pricing enquiry with fast-track code C40027. Tell us the scope, location, expected usage or funding need and timing so the team can review the relevant costs and terms.
What happens after I enquire?
The team reviews your context and the selected service, then agrees a useful next step: information, a conversation, pricing or a partner discussion. An enquiry does not book a call or create a purchase commitment.