Relationships that reached beyond university.
Many of the people Amit met at university were international students. Those connections later became part of the way he developed his businesses across markets.
As he took on more US campaigns, he needed Spanish-speaking representatives. He describes working with people from his university network to set up call centers in South America, connecting existing relationships with a specific operating need.
Building around the language the campaign needed.
The opportunity was practical: US campaign work required people who could serve Spanish-speaking audiences. Establishing capacity in South America helped Amit respond to that requirement.
The Bolivia location is one chapter of that wider experience. The retained photographs show team members, calling workstations, headsets and the office environment. They add a visual record to the story of turning relationships into operating capacity.
People, technology and campaign delivery.
This chapter connects several parts of Amit’s operating approach: relationships developed over time, the people needed for a campaign and the workspaces and equipment used to deliver it.
Alongside the Brampton call-center story, it shows how the business developed operations in different markets as campaign requirements changed.
Inside the Bolivia call center.
All 15 supplied photographs are included. Select any image to open the full-size original.
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